At Textbooks Ville, we strive to make your purchasing experience smooth, secure, and hassle-free. Below are the details of our accepted payment methods and important payment-related policies.
1. Accepted Payment Methods
We currently accept the following secure and convenient payment options:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- Apple Pay & Google Pay: Available on supported devices
- Stripe: For fast and secure online transactions
- All payments are processed in U.S. Dollars (USD).
2. Payment Security
- Your security is our priority. All transactions are protected by SSL encryption to ensure your personal and financial data is safe.
- We do not store credit card information. Payments are securely processed through reputable third-party providers.
3. Billing & Order Confirmation
- Once your payment is successfully processed, you will receive a confirmation email containing your order details and a unique order number.
- To avoid any processing issues, please ensure your billing details match the records held by your bank or card issuer.
4. Failed or Declined Payments
- If your payment fails, please verify your card number, expiration date, billing address, and available funds.
- If issues persist, feel free to reach out to our support team for assistance.
5. Pricing Accuracy
- All textbook prices are displayed clearly on our website.
- In the rare case of a pricing error, we reserve the right to make corrections and will contact you for approval before processing the order.
6. Fraud Prevention
To protect our customers, Textbooks Ville reserves the right to cancel any order that appears fraudulent or suspicious.
If an order is canceled, you will be promptly notified, and any charges will be reversed.
Need Help?
If you have any questions about payments, we’re here to help:
Email: [email protected]
Phone: +1 (602) 888-0528
Hours: Monday – Friday, 9:00 AM – 6:00 PM MST
We appreciate your trust and business!